Account Manager

South Texas Region – Corpus Christi Area

Summary

The Account Manager manages all business aspects of an assigned customer account and or generates a new customer account; the position includes but is not limited to the following:  cold calling, presentations, marketing, proposal writing, customer relationships, customer disputes, contracts knowledge, negotiating and closing deals, interfacing with operations, report writing and collections. This position will be responsible for a geographic area that includes customers and prospects within the geographic zone assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties may vary according to region, division, area, and/or assignment.  Other duties may be assigned.

  1. Schedule meetings with assigned account decision makers
  2. Maintain activities on Google Calendar
  3. Develop strong customer relationships
  4. Develop multi-level and multi department relationships within given account
  5. Maintain regulatory requirement knowledge impacting both Envent and Envent’s customers
  6. Perform presentations on all Envent product and or service lines
  7. Be able to recommend the right equipment and services
  8. Proposal writing
  9. Negotiating and closing contracts
  10. Follow up with customer and ensure customer satisfaction
  11. Share customer feedback with management
  12. Weekly sales call reports
  13. Attend bi monthly sales meetings via conference call
  14. Provide meaningful suggestions and ideas to improve Envent’s competitive edge
  15. Provide and maintain meaningful information on Envent’s competitors.
  16. Be accessible 24/7 to your assigned accounts
  17. Interface with operations
  18. Responsible for working with accounts receivable and ensuring all assigned accounts are collected and properly closed.
  19. Submit at minimum two SCAN audits per month. Contribute to marketing concepts via marketing firm ideas, write-ups, social media stories across multiple platforms
  20. Budget: All Account Managers will be assigned a monthly and annual revenue budget that they will be responsible for obtaining.  These budgets will be developed and issued within the fourth quarter of each year.  All Account Managers will be part of the budget process and will have input on their budget for the coming year.
  21. The Account Manager position will require travel and being away overnight up to seventy percent (30-40%) of the time. You will be required to travel by vehicle or airline to meet and work with customers.

EDUCATION and/or EXPERIENCE

The Account Manager position requires a four-year business, science or engineering degree.  Industry experience of 7-10 years will be considered in lieu of formal education.  This position requires the ability to read and interpret technical documents and or procedures, contractual language, safety procedures and requirements.

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

  1. Must have the ability and willingness to work in a fast-paced, collaborative working environment.
  2. Must be able to work a flexible schedule that meets the needs of a 24/7 operation.
  3. Able to work outdoors in varying weather conditions and walking/traveling to multiple locations throughout the day.
  4. Able to work across business units and navigate organizational structures to achieve consistent and full compliance with federal, state and local regulations and internal policies to ensure compliance and programs/metrics to drive continuous performance improvement.
  5. Ability to interact professionally and competently with widely variable internal customers and personnel.
  6. Must be responsive to calls and emails.
  7. Must work with a sense of urgency and have excellent follow-up skills.
  8. Demonstrated effective people coaching, training and influencing skills
  9. Analytical, general management, people, and computer skills.
  10. Excellent language and communication skills.
  11. Must be proficient in the care and use of all site specific, facility and customer required Personal Protection Equipment (PPE).  The candidate must be able to pass all site-specific facility, company and industry tests.
  12. Effective negotiating and listening skills.
  13. Ability to be persistent, patient, creative, and flexible.
  14. Ability to maintain a high energy level.
  15. Ability and willingness to learn.
  16. Ability to adapt to changing priorities.
  17. Ability to assemble information from a variety of sources.
  18. Possess self-motivation, be responsible and assertive, solve problems, work and achieve agreed upon assigned tasks with little or no supervision and a high degree of common sense.
  19. The candidate must be proficient in Microsoft Office, Excel, Outlook, Word and other data base software.

For more information regarding this position or to submit your resume, please email recruiting@envent.net.